Change Management
Stabilising a department and building it for growth
Experience at ARH Group Ltd — Operations Manager (120 engineers, 35 office staff, £11m turnover)
Challenge
A department needed stabilising, on-site support, and a structure capable of supporting future growth.
Approach
Over 12 months, Damian led a departmental restructure alongside the implementation of comprehensive, data-driven processes, focusing on performance analysis and continuous improvement.
Outcome
A stabilised department with the structure and processes in place to support future growth.